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Kabaji FAQ — Answers to All Your Questions, Right Here

From registration to withdrawal — find answers to any question about Kabaji on this FAQ page, quickly and easily. Everything explained in simple, clear English.

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50+ FAQs
Fully in English
Last Updated: 2026

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The easiest ways to resolve issues on Kabaji

Detailed FAQ Page

This page covers answers to more than 50 questions. Browsing by category is the quickest way to find what you need.

Live Chat Support

For any complex queries, Kabaji's Live Chat Support is available in English 24 hours a day, 7 days a week.

Email Support

For complex issues, send us a detailed email. We typically respond within 12–24 hours.

Terms & Conditions

For rules on bonuses, withdrawals, or account-related policies, please read our full Terms & Conditions.

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Responsible Gaming

For questions about gaming limits, self-exclusion, or problem gambling, please visit our Responsible Gambling page.

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App Support

The Kabaji app has a built-in support button. You can reach Live Chat directly from within the app.

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Category
Account & Registration Deposits & Payments Withdrawal Bonuses & Promotions Game-Related Security & KYC App & Technical
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Account & Registration

Signing up on Kabaji is quick and easy. Click the "Register" button on the website. Enter your full name, mobile number, email address, and password. You'll receive an OTP on your mobile — use it to verify your account. The whole process takes just 3 minutes. Registration is completely Free।

No. Each individual is allowed only only one account permitted. If the same individual creates multiple accounts, all associated accounts may be suspended and any balances may be forfeited.

Kabaji strictly adheres to 18+ Yearspolicies. Registration is not permitted for anyone under the age of 18. Age verification is carried out during the KYC process.

On the Login page "Forgot your password?" Click the link. Enter your registered mobile number or email address. Verify via OTP, then set a new password.

After logging in, you can update your name, email, and mobile number from "Profile Settings". Changing your mobile number requires OTP verification. For KYC-related information changes, please contact Support.

Deposits & Payments

Log in and go to the "Deposit" menu. Select bKash, Nagad, Rocket, or Bank Transfer. Enter the amount and follow the on-screen instructions. Typically, 5–10 minutes it will be credited to your balance. For more information, Deposit Page here.

The minimum deposit on Kabaji is BDT 100 onwards. Minimum limits vary by payment method. For bKash and Nagad, it typically starts from BDT 100.

First, wait 30 minutes — occasional delays can occur due to network issues. Save a screenshot of your payment. If it still does not appear, contact Kabaji Live Chat Support with your transaction ID.

Kabaji currently offers bKash, Nagad, Rocket & Bank Transfer supported. There are plans to add more payment methods in the future.

Withdrawals & Transactions

Once KYC verification is complete, it typically takes 5–15 minutes withdrawals are processed. During peak hours, it may take up to 1 hour. Bank transfers may take 1–2 business days.

Yes, before your first withdrawal KYC verification is mandatory. You'll need to submit a photo of your National ID (NID) or passport. KYC verification is typically completed within 24–48 hours.

Minimum Withdrawal BDT 500 onwards. The maximum withdrawal limit is determined by your account's verification level.

Kabaji generally does not charge any withdrawal fees. However, transaction fees imposed by your payment provider may apply. For details, Terms & Conditions See on the page.

Bonuses & Promotions

After registration Within 72 hours A 50% welcome bonus is automatically credited on your first deposit — no separate code needed. For example, a BDT 1000 deposit earns you a BDT 500 bonus.

No, bonuses have their own Wagering requirements A bonus becomes withdrawable after it has been wagered a specified number of times. For full terms, Terms & Conditions provided on the page.

Share your referral code with a friend. When they register using your code and make their first deposit, both you and your friend will receive a bonus. You can find your referral code in your profile.

Yes, Kabaji for regular members Weekly Cashback promotions are active. Every Monday, a cashback of a set percentage is awarded based on the previous week's net losses. For full details, visit the Promotions page.

Game-Related Questions

On Kabaji, 1500+ games, including: slots, Live Casino (Baccarat, Roulette, Blackjack), Bingo, Fish Games, Crash Games, and much more. New games are added every day.

If you get disconnected, the game state is saved on the server. Once your internet is restored, log back in — you can resume your game or view the result. Your balance will not be affected under any circumstances.

Take a screenshot and note the time and game name. Report it via live chat or email. Kabaji handles technical errors fairly, and since game logs are stored on the server, verification is always possible.

Yes, on most slots and other games Demo Mode available. Demo mode lets you try a game without spending real money. Note that Live Casino games do not offer a demo mode.

Security & KYC Verification

Kabaji 256-bit SSL Encryption which meets the same standard as banking-grade encryption. Two-factor authentication (2FA), OTP login, biometric login, and login alerts are all in place. Your information and funds are always secure.

KYC requires: National ID (NID) or clear photos of the front and back of your passport, along with a selfie. A utility bill or bank statement may be required for address verification.

Instantly Change your password. Use the "Log Out of All Devices" option. Notify Kabaji Support. The security team will review your account's activity log.

No. Kabaji never sells your information to third parties. It may only be shared with authorities when required by law. For more details, please refer to our Privacy Policy Read.

App & Technical Questions

Download Page for the Android APK or the App Store link for iOS. Android users may need to enable "Install from Unknown Sources" in their settings. The app Completely Free।

Close the app and reopen it. Check your internet connection. Make sure the app is up to date. If the issue persists, try clearing the cache or reinstalling the app.

Yes, Kabaji's website Fully Mobile-Friendly. You can play by visiting kabaji.pro in any browser — Chrome, Firefox, or Safari. That said, the app delivers a faster and smoother experience.

The Kabaji app runs on Android 6.0 and iOS 12 or later. Performance may be slower on older devices — in that case, you can access the site via your mobile browser instead.

Maximum Security — Secured with SSL, OTP, and 2FA.

24/7 Support — Live chat in Bengali is available at all times.

18+ Policy — Access is strictly prohibited for minors.

Still have questions?

If you can't find your answer in the FAQ, feel free to contact us.

Kabaji's support team is always on hand to answer any of your questions. Reach us via Live Chat, email, or directly through the app.

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Email Support

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Terms & Conditions

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Responsible Gaming Please play responsibly. For users aged 18 and above only.

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